Our Maintenance and Support Service Offerings
Our maintenance and support solutions can be categorized into the following:
- Adaptive- Our adaptive software maintenance services include making changes to the operating functions of your software applications. We have the expertise in developing modifications; such as,
- Changing The Data Format
- Altering Localizations and Regulations
- Changing Hardware Configurations
- Modifying Supporting Utilities
- Integrating New Operating Systems
- Corrective - Our professional software maintenance team provides corrective software maintenance services, and can easily correct any,
- Logic Errors
- Coding Errors
- Design Errors
- Perfective - Perfective software maintenance services help you meet your customer's requirements by improving your software application's Performance, Maintainability, and Other Attributes. Our skilled support team make effective,
- Preventive - Our expert team is capable at effectively analyzing your software's future needs and problems based on,
- Customers' Feedback
- Past Occurrences
Facets of Software Maintenance and Support
We have set up a highly efficient and reliable product support team at Syberseed, which caters to customers in any geography 24X7, and keep their critical business systems functional. Our maintenance and support operations include critical planning for supportability, determining logistics, and post-delivery operations, yet are cost-effective and timely.
We are easy people to work with:
Flexible Pricing, Time and Material
We offer multiple Pricing (Fixed, Variable) and Time (24X7, Weekly, Hourly) options, and can even create a custom package that suits your unique business needs.
We offer software support for any Software developed by us and also for the third -party software. We offer two types of software support, Technical and online, and offer affordable SMP renewal options and Yearly/Monthly support packages.
Maintenance for Entire Software Lifecycle
Fixing Bugs - This includes troubleshooting software issues, and doing maintenance tasks regularly like managing the source code, Version, patch and releases, Integration of releases, and fixing site crashes at priority, among others.
Patch/Release Management & Deployment at customer's End - We create services packs, manage different release & patches, test them in simulated client IT environment, release them for your clients, and also deploy it at customer installations.
Multiple Contract Options
Software support and Maintenance is usually a long-term contract where we understand client's support requirements and train our support engineers accordingly. However, depending on the project type and requirement, it can be tailored to monthly contracts as well.
Your Software Deserves the Best In Terms of Maintenance & Support
We enable your existing software application or future releases to meet your business requirements and challenges in an effective manner. Outsourcing your organization's maintenance and support services to Syberseed will ensure that your software has a competitive edge, as we leverage word-class tools and technology-driven platform to address all your business requirements.
Our service highlights:
- Wide range of software maintenance and support services to choose from
- Minimized software down-time
- Different levels of support, pricing, and delivery options
- Professional, experienced, and trained team on-board to handle your project
- Quick turnaround time
- Cost-effective services without compromising on the quality
Your Software needs proper pampering and care like any other entity. Our people understand Software in-and-out, and provide reliable software infrastructure that takes complete responsibility for your maintenance and support requirements. You can try outsourcing with a short-term contract, and move to long-term contracts after getting satisfactory results.